Letters

Letters 05-18-2015

Will History Repeat Itself? What large patterns or trends can guide our ideas about the next century? We can look at the history of Easter Island as a warning about the dangers of a future crisis.

Applauding Michigan’s Renewable Standards Recently, state legislators introduced dueling initiatives that would impact the state’s existing Renewable Portfolio Standard (RPS) expiring at the end of the year very differently.

Topic: experience
Monday, September 17, 2012

Tipping Point: Service Industry Revisited

Features Rick Coates Recently, I was asked what I thought about service in Northern Michigan and I responded, “it depends on the day.” One day I experience exceptional service, the next day I have a less than satisfactory experience. I wrote an article five years ago giving Northern Michigan a C-minus grade for its service industry.
 
 
Close
Close
Close