Letters

Letters 09-01-2014

Hamas Shares Some Blame

Even when I disagree with Mr. Tuttle, I always credit him with a degree of fairness. Unfortunately, in his piece regarding the Palestinian/Israeli conflict he falls well short of offering any insights that might advance his readers’ understanding of the conflict...

The True Northport

I was disappointed by your piece on Northport. While I agree that the sewer system had a big impact on the village, I don’t agree with your “power of retirees” position. I see that I am thrown in with the group of new businesses started by “well-off retirees” and I feel that I have been thoroughly misrepresented, as has the village...

Conservatives and Obamacare

What is it about Obamacare that sends conservatives over the edge? There are some obvious answers...

Republican Times

I read the letter from Don Turner of Beulah and it seems he lives in that magical part of the Fox News Universe where no matter how many offices the Republican Party controls they are not responsible for anything bad that happens...

Topic: experience
Monday, September 17, 2012

Tipping Point: Service Industry Revisited

Features Rick Coates Recently, I was asked what I thought about service in Northern Michigan and I responded, “it depends on the day.” One day I experience exceptional service, the next day I have a less than satisfactory experience. I wrote an article five years ago giving Northern Michigan a C-minus grade for its service industry.
 
 
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