Topic: region
Monday, September 17, 2012

Tipping Point: Service Industry Revisited

Features Rick Coates Recently, I was asked what I thought about service in Northern Michigan and I responded, “it depends on the day.” One day I experience exceptional service, the next day I have a less than satisfactory experience. I wrote an article five years ago giving Northern Michigan a C-minus grade for its service industry.
 
Monday, June 17, 2013

Hot Spots

Live music is back in vogue at venues ‘round the region

Features Ross Boisonneau For example, his gigs at Stella’s and Kilkenny’s feature solo guitar; at Om he typically plays with Nancy Stignatta or Laurie Sears on flute; the deck at Holiday Inn finds him with singer/songwriter Mike Moran.
 
 
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