Letters

Letters 11-17-2014

by Dr. Buono in the November 10 Northern Express. While I applaud your enthusiasm embracing a market solution for global climate change and believe that this is a vital piece of the overall approach, it is almost laughable and at least naive to believe that your Representative Mr.

Topic: standard
Monday, September 17, 2012

Tipping Point: Service Industry Revisited

Features Rick Coates Recently, I was asked what I thought about service in Northern Michigan and I responded, “it depends on the day.” One day I experience exceptional service, the next day I have a less than satisfactory experience. I wrote an article five years ago giving Northern Michigan a C-minus grade for its service industry.
 
 
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