Letters

Letters 06-20-2016

More About Kachadurian Columnist Tom Kachadurian’s recent fit to slash out at the world of science and scientists is just another example of his profound ignorance and shallowness...

Love Wins Wow! Donald Trump scares me! He is a nasty individual who has the one thing that makes him dangerous…money! If he becomes president, the U.S. will be completely destroyed. It is already in serious trouble...

The New Normal Fifty more gunned down. They say it was a gay bar. Remember “saloons” had a connotation of a specific “type” of entertainment. Today, bars are simply social meeting places for all walks of life...

Topic: standard
Monday, September 17, 2012

Tipping Point: Service Industry Revisited

Features Rick Coates Recently, I was asked what I thought about service in Northern Michigan and I responded, “it depends on the day.” One day I experience exceptional service, the next day I have a less than satisfactory experience. I wrote an article five years ago giving Northern Michigan a C-minus grade for its service industry.
 
 
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